For the convenience of having food delivered straight to the door, "pizza was the only main option." But that's changed, with other restaurants delving into delivery at full speed and "broadening the options available to the customer," he said. "The competitors of the pizza chains were previously other pizza chains," said KPMG managing director Andrew Nolan. The chain has been exploring working with other delivery specialists as well, a company spokesperson said in an email. Papa John's has been working with DoorDash since July 2018. The results show that rivals may be eating into sales.
It's by no means Papa John's only problem: The chain reported declining revenue and an 8.1 per cent drop in North America comparable sales for its latest quarter amid bad public relations stemming from founder John Schnatter's use of a racial slur last year and his lingering dispute with management. With Taco Bell, McDonald's, Chipotle Mexican Grill and others doubling down on delivery, pizza chains are starting to feel the heat. It will be expanding that partnership in the coming months, Chief Executive Officer Steve Ritchie said after the pizza chain reported revenue that missed analysts' estimates. Papa John's International Inc., trying to recover from its deep sales slump, is now using DoorDash Inc. restaurant market: Even the pioneers of food delivery - big pizza chains - are now turning to third parties for help. Here's the latest sign that changes are afoot in the $500 billion U.S.
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